Privacy Policy

PRIVACY POLICY – NAVY SERVICE

  1. Who are we?
    Our group ES INDUSTRIE ET ​​HOTEL, specialized in the nautical industry and the hotel industry, located Avenue de la 1ere DFL – 13230 PORT SAINT LOUIS, is the publisher of the website accessible at the address www.port-navyservice.com.
    Our site is administered by the company RAVEN’S DIGITAL TEAM and is hosted in France in the data centers of the company OVH.
  2. Use of collected personal data
        1. Comments
          When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.
          An anonymized string created from your e-mail address (also called a hash) can be sent to the Gravatar service to check if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile picture will be publicly visible next to your comment.
        2. Contact forms
          The information we collect when you contact us via our contact form is your first and last name(s), your email address, your telephone number and your message.
          This data simply allows us to identify you as best we can to facilitate subsequent contact.
          When you send us a quote request via our quote request form or make a reservation from our Reservation form, we record your first and last name(s), your email address, your telephone number, the name of the boat, the type of boat, draft, boat registration, your message, etc.
          This data allows us to have all the information necessary to analyze your needs. Thus we are able to make you a personalized quote that best suits your needs. Or save your reservation.
          Your consent is required for the sending of each of our contact forms.
          All data collected by our contact forms is saved until revoked or requested to be deleted
        3. Cookies
          If you leave a comment on our site, you will be offered to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.
        4. Embedded content from other sites
          Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content embedded from other sites behaves the same as if the visitor were to that other site.
          These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.
        5. Audience statistics and measurements
          Wordfence Firewall’s real-time traffic display gives us visibility into intrusion and hacking attempts on our website.
          To measure the performance and audience of our website, we use Google Analytics. Here are the main data collected by Google Analytics: IP addresses, date and time of connection, duration of connection, pages visited, language, browser used, network and operator, origin (direct, social networks, organic search, paid search, etc.) , seen pages.
          This data is collected for the sole purpose of improving the user experience of Internet users on our site, by adapting the site to their needs and expectations.
  3. Storage times for your data
    If you leave a comment, the comment and its metadata are retained indefinitely. This automatically recognizes and approves subsequent comments instead of leaving them in the moderation queue.
  4. The rights you have over your data
    In accordance with the European GDPR provision (General Data Protection Regulation), you can access your personal data by sending us a request. Click on the following link send us a request. You will receive a file containing all the personal data we have about you, including the data you have provided to us.
    You can also request the modification or deletion of personal data concerning you. This does not take into account data stored for administrative, legal or security reasons.
  5. Transmission of your personal data
    With the exception of visitor comments, which may be verified using an automated spam detection service, no personal data is transmitted to third parties.
  6. Contact Information
    If you have any questions about this privacy policy, you can contact us at Avenue de la 1ere DFL – 13230 PORT SAINT LOUIS. We can be reached on +33(0)4 42 11 00 55.
  7. Additional information
    1. How we protect your data
      The personal data we collect is encrypted by the HTTPS protocol implemented on our website. Your personal data is therefore not accessible to unauthorized persons and is thus protected against hacking.
    2. Procedures implemented in the event of a data leak
      A data leak declaration will be made to the CNIL:

      1. Initial notification within 24 hours of finding the breach;
      2. Then, an additional notification within 72 hours of the initial notification

      We send an email, within 72 hours of the observation, to the person concerned to inform him of the leak and send him as much information as possible so that he can assess the real risk to his rights and freedoms.
      We are analyzing the security flaw to fix it and prevent possible future similar flaws.

  8. Automated marketing and/or profiling operations carried out using personal data
    No automated marketing or profiling operation is carried out using the data collected on this site.